Frequently Asked Questions
Quick answers to the most common questions about staying at Sabrina Homestay and visiting Phu Quoc
Booking & Pricing
How much does it cost to stay?
Private rooms start at $15/night (low season from $12), family rooms from $25/night (low season from $20), and long-term rentals from $350/month. View all current rates on our Pricing page.
How do I book a room?
The quickest way is to message us on WhatsApp. You can also use our online booking form. We reply within 1-2 hours. Booking is confirmed after a 30% deposit.
What payment methods do you accept?
Cash (USD, VND), credit/debit cards (Visa, Mastercard), and bank transfers. A 30% deposit secures your booking, with the balance payable at check-in. No security deposit required.
What is the cancellation policy?
Are there discounts for longer stays?
Yes! 7+ nights: 10% off. 14+ nights: 20% off. Monthly stays: up to 40% off. Discounts apply automatically when you book.
Amenities & Services
How fast is the WiFi?
We have fiber-optic WiFi delivering 50+ Mbps to every room. It is rock-solid for Zoom calls, Google Meet, heavy file transfers, and streaming. We work remotely ourselves and know how critical reliable internet is.
Is there a kitchen for guests?
Yes -- a fully equipped shared kitchen with gas stove, fridge, microwave, toaster, electric kettle, and complete cookware. There is a local market with fresh produce, seafood, and tropical fruits just a 5-minute walk away. Cooking at home easily saves $10-15 per day.
Is there a swimming pool?
Yes! An outdoor pool with sun loungers and umbrellas. There is a separate shallow area for children. Pool hours are 7:00 AM to 9:00 PM daily.
Can I rent a motorbike?
Absolutely. Honda motorbikes from $5/day are available right on the property. Helmet is included. We are happy to suggest routes and share tips about local traffic rules.
Is the homestay suitable for remote work?
It is one of our strong points. Fast fiber WiFi, quiet residential neighborhood, ergonomic work desks in long-term rooms, and a peaceful garden workspace. Many of our guests work remotely for weeks or months at a time.
Getting Here & Transport
Is there an airport transfer?
Yes! Free airport pickup from Phu Quoc International Airport (PQC) when you book 3+ nights. Message us your flight number and arrival time on WhatsApp and we will be waiting at arrivals with a name sign.
How do I get to the beach?
Long Beach is 5 minutes by motorbike (2 km). Ong Lang Beach is 15 minutes. Bai Sao Beach is 25 minutes by car. See all distances on our Location page.
Your Stay
Is the homestay family-friendly?
Very much so. The Family Room is built for families with kids. Baby cot available free on request. Pool with a shallow children's section. The neighborhood is quiet and safe for families.
Are pets allowed?
Unfortunately, we do not accept pets in order to keep the property clean and comfortable for all guests.
What are check-in and check-out times?
Check-in: from 2:00 PM. Check-out: by 12:00 PM (noon). Early check-in and late check-out can be arranged when rooms are available -- just ask.
About Phu Quoc
Do I need a visa for Vietnam?
Many nationalities enjoy visa-free entry for 15-45 days. Citizens of the US, UK, EU, Australia, Canada, and many other countries can apply for an e-visa online ($25, 90 days, multiple entry). Always check the latest requirements for your specific passport before traveling.
When is the best time to visit Phu Quoc?
The dry season (November-April) offers the best beach weather. Peak months are December-February. For the best value, aim for November or March-April. The rainy season (May-October) has lower prices and fewer tourists -- rains are usually short afternoon showers. Read our seasonal guide for more detail.
Is Phu Quoc safe for tourists?
Phu Quoc is considered one of the safest resort islands in Southeast Asia. Crime rates are very low and locals are welcoming. Standard precautions apply: keep valuables secure on the beach and drive carefully on a motorbike.